Who are our customers?
Our customers include companies, government agencies, schools, institutions, military, law enforcement, hospitals, doctors offices and households.
What is the Emergency Defense System (PEDS)?
Our Pandemic Emergency Defense System (PEDS) integrates essential influenza response equipment into a cohesive unit. More than just a supply kit, PEDS is a proactive and realistic approach to pandemic preparedness. Enables procurement, distribution, and compliance in a single, boxed solution.
This system was designed around Pandemic Influenza infection control guidelines from The Center for Disease Control & Prevention (CDC) and World Health Organization (WHO).
How is different?
We have decades of experience supplying infectious disease-related products to healthcare facilities. This specialized knowledge has been used to select products that offer unmatched quality and are specifically appropriate for influenza infection control. The items we provide may be used to save lives, and we take this very seriously.
Simply put-our unyielding dedication to quality and product knowledge, along with a strong sense of customer responsibility.
What is an N95 Particulate Respirator?
An N95 Respirator is worn to protect the wearer’s airway from particulates in the air, including pathogens from flu, anthrax and other maladies.
Our N95 respirators are NIOSH approved and FDA Surgical approved, and meet CDC infection control guidelines for influenza infection control.
Are there N95 Respirators (masks) for children?
The National Institute of Occupational Safety & Health (NIOSH) prohibits the marketing of N95 respirators (masks) to children. The respirator offered on this site fits a tremendous range of adult faces and is considered a one-size-fits-most.
How many N95 respirators (masks) do I need?
Please take into account these two factors when deciding how many respirators you need.
Disposable N95 respirators (masks) cannot be effectively cleaned or disinfected; therefore masks must be discarded after each use. This includes taking it off to eat or drink. Reuse may compromise the integrity of the mask and potentially expose the user to pathogens in the filter material.
The other factor to take into consideration is that supplies will likely be limited in the event of heightened pandemic activity. We do not guarantee that our products will be available when you need them most.
How long can an N95 respirator (mask) be worn?
There is no time rating given by NIOSH, the regulating government body for N95 respirators. Note respirators must be discarded immediately after usage. This includes taking it off to eat or drink. Reuse may compromise the integrity of the mask and potentially expose the user to pathogens in the filter material.
Do I need to perform a respirator fit test?
OSHA regulation 1910.134 states that fit testing of respirators (masks) is required prior to use in order to determine if proper fit is attainable. Individual facial features, including facial hair, may prevent proper fit. Qualitative Bitrex™ Respirator Fit Test Kits for OSHA compliance are made available on our product menu. Comprehensive step-by-step instructions are included. Each test kit is good for approximately 50 individual tests. Usually requires 1-2 tests per person.
Is Mask intended for other biological hazards?
Though we specially designed its system in response to the risk of a pandemic flu, our products are generally used as protection against pathogens commonly associated with many diseases. Therefore, our products help prepare for the spread of many airborne pathogens, including Anthrax, SARS, and Tuberculosis.
Where can I educate myself?
We encourage everyone to regularly visit these sites for up-to-the-minute, reputable information.
CDC Pandemic Flu Resource Page
World Health Organization
I am confused about which products to order, do you offer assistance?
We are here to help. Please contact us for assistance.
Can I have my order ship to family or friends?
Yes. When purchasing, you can provide separate billing and shipping details. We ship worldwide.
When can I expect my order to arrive?
Orders usually ship within 10 business days. Please take into account time in transit from these locations when expecting your delivery.
Your shopping cart is not accepting my credit card, what should I do?
Our shopping cart was designed with anti-fraud protection. Your card may be declined because of a mismatched address or a simple typo. Please be sure to fill out both billing information and shipping information separately if they are different. Your billing information should match your monthly credit card statement. Please contact us if you are encountering further problems and we will happily assist you in placing your order.
Where do you ship to?